Group Product Manager · Sydney

I build product teams and ship software that moves the numbers.

10+ years leading product at Mastercard, Randstad and high-growth operators across APAC. Now building with AI, at work and on the side.

$3M+

saved a year in licensing with an in-house ATS/CRM

33%

of simple support tickets resolved by an AI agent

$500K

monthly gross profit uplift from a new marketplace

80%

less payroll timesheet handling after launching myONCALL

Selected work

Products I've led from idea to launch.

Splend · 2025

AI email-triage agent

Found the opportunity, led discovery and shipped an agent that resolves a third of simple tickets and routes every email automatically.

Splend · 2025

Flexi Own restructure

Reworked the flagship lease-to-own product with flexible terms, opening new customer segments and moving 63 hard-to-shift vehicles.

Randstad

Randstad DSM

A two-sided staffing marketplace built from scratch. Lifted Education fill rate by 10%.

Randstad

Stratos ATS/CRM

An in-house platform built for a third of the cost of SaaS, rolled out across China, Singapore, Malaysia and ANZ.

Side projects

Things I'm building with AI to stay hands-on.

In progress

nicktice.com

This site. Designed and built with Claude as my first build project.

Up next

Workout tracker

A simple weights tracker for iPhone and Apple Watch.

Experience